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LynqSeat Cookie Policy

Version 2.2 · Published Sunday, 18 October 2026

Version 2.2 · How lynqseat.com, the LynqSeat web app and the LynqSeat mobile app use cookies and similar technologies on your device.

1. Summary

LynqSeat uses only cookies and storage that are strictly necessary to provide the service you request: keeping you signed in, protecting the site, remembering choices you made in the app, and processing a payment you start. We do not use advertising, social-media or cross-site tracking cookies, and we do not use analytics cookies.

Under Article 4(5) of Greek Law 3471/2006 and Article 5(3) of Directive 2002/58/EC, strictly necessary storage does not require consent. That is why we show you a short information notice instead of an accept/reject banner. If we ever add storage that is not strictly necessary, we will ask for your prior consent, with "accept" and "reject" offered equally on the first screen, as required by the Hellenic Data Protection Authority's Recommendations 1/2020.

2. Cookies set by LynqSeat

lq_s
PurposeKeeps you signed in (short-lived session token; httpOnly, Secure)
Duration15 minutes, renewed while you use the app
lq_r
PurposeRenews your session securely; sent only to our sign-in endpoint (httpOnly, Secure)
Duration30 days, or until you sign out
lq_admin, lq_admin_r
PurposeAdministrator sessions only, sent only to the admin interface
Duration15 minutes / up to 12 hours

3. Local storage and session storage set by LynqSeat

lq_device
PurposeRandom identifier of this browser, used to secure your sessions
Kept untilyou clear site data
lq_cookie_notice_v1
PurposeRemembers that you closed this notice
Kept untilyou clear site data
lq_install_dismissed_at, lq_push_prompt_dismissed
PurposeRemember that you dismissed the install or notification prompt
Kept untilyou clear site data
lq_export_id
PurposeRemembers the data export you requested, so you can download it
Kept untilyou clear site data
lq.venue, lq.venue-onboarding, lq.poster-printed.*
PurposeVenue accounts only: last Venue selected, unfinished Venue setup, checklist progress
Kept untilyou clear site data
lq:sticky:*, lq:form-snapshot (session storage)
PurposeKeep what you typed and the step you are on when you switch language
Kept untilyou close the tab

The web app also installs a service worker that stores the app's static files and an offline page so the app loads quickly and works when the connection drops. It does not store your personal data.

4. The mobile app (Android and iPhone)

The mobile app does not use cookies. It stores the following on your phone, only because it is strictly necessary to run the service you asked for:

Sign-in tokens (secure storage: iOS Keychain or Android Keystore)
PurposeKeep you signed in
Kept untilyou sign out or uninstall the app
Install identifier
PurposeRandom identifier of this installation, used to secure your sessions
Kept untilyou uninstall the app
Language, notification and permission choices
PurposeRemember what you chose in the app
Kept untilyou uninstall the app
Push token
PurposeLets Google (Firebase Cloud Messaging) or Apple deliver the notifications you allowed
Kept untilyou sign out or uninstall the app

The app has no advertising identifier, no advertising or analytics SDK and does not track you across other apps.

5. Third parties

  • Cloudflare protects the site against attacks and may set strictly necessary security cookies (for example __cf_bm or cf_clearance) when it needs to distinguish people from automated traffic.
  • Stripe loads only when you start a Κέρασμα payment. To process the payment and prevent fraud, Stripe may set cookies such as __stripe_mid and __stripe_sid. These are necessary for the payment you requested. See stripe.com/cookie-settings.
  • Google Pay and Apple Pay, if you choose them, are provided by Google and Apple inside Stripe's payment form. They process your wallet data under their own privacy policies.
  • Maps are served from our own server; no map provider receives your data.

6. Your choices

You can delete cookies and site data in your browser settings at any time, and sign out or uninstall the mobile app to remove what it stores. If you block the cookies above, you will not be able to sign in or pay, because they are necessary for those functions. Signing out deletes the session cookies.

7. Contact

Questions: [email protected]. More information about how we process personal data is in the Privacy Policy.